Lees hier het meest recente artikel van crm-daily.com.
“The Salesforce1 AppExchange from Salesforce.com has been seeing plenty of attention from businesses looking to connect with customers, partners, and employees. One new app on the exchange that will be of special interest to contact center managers is the recently launched IntelliResponse Virtual Agent (VA) for Salesforce. The IntelliResponse app is an enterprise-grade virtual agent system that integrates seamlessly with the Salesforce Service Cloud”
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